Accented English

Recently I overheard an American woman complaining that when you call a certain DSL provider's customer service line, "they're all Indians!" Apparently, the customer service people at this company are unintelligible to some middle-class white Americans because the customer service representatives speak with Indian accents (or, as a certain relative of mine called them without a hint of irony, "Hindu accents").

Grammatically, the English spoken by these customer service representatives is likely superior to this particular woman's English. But as she speaks with a mid-western twang, she thinks she is easy to understand and the fault is with them. The problems, as I see it, with understanding Indian or British (very similar accents due to aggressive imperialism) people when they speak English, are as follows:

1. They talk all proper-like.
   
2. They're too dang polite. What the heck does "pardon me" mean?
3. It just ain't right.